2011 Jeep COMPASS Air Bags Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Jeep COMPASS 2011 air bags. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Jeep COMPASS 2011 air bags and complaints other owners have filed.
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2011 Jeep COMPASS Air Bags Problems, Complaints and Defects

 Issue ID1372571
 Internal NHTSA #10979830
 ManufacurerChrysler (FCA US LLC)
 BrandJEEP
 ModelCOMPASS
 Model Year2011
 File date15/04/17
 ComponentAIR BAGS
Product type codeVEHICLE
 Description of the problemRecall for occupant restraint controller failure was announced by chrysler over 2 years ago and i received a notice in the mail over a year ago that my 2011 jeep compass was included in this recall. This means that my seat belt and front airbags may not deploy in the case of an accident, leaving me and my family subject at an increase for severe injury or fatality. I have inquired about a repair and was told by my local dealer, capital chrysler, jeep, dodge that the fix had not been released yet but they had scheduled it for a fix of this problem (4/4/17) while it was in for another issue. They then told me that the fix had not been released by mopar, not that the parts were not available. It requires replacement of the occupant restraint controller (orc). Is this a part that is not available or is it a cost factor for chrysler at my expense? Then, i received on 4/15/17 a card in the mail marked "urgent" from mopar (copy attached). It indicated that i had not gotten my car recall repaired and to contact my dealer immediately to get my orc replaced. I contacted capital and was informed that the part had not been released yet and that the card had been mailed to me from mopar. I then called mopar on 4/20/17 and was told there was not a fix yet and that they would contact me when there was. This does not make sense. Why did i receive the card in the mail and why is there such a mix up. Not that i am planning to be in an accident but this lack of safety restraints really frightens me and could have catastrophic consequences. Please investigate this issue. I am attaching a copy of the card, front and back, that i received from mopar.
 Vehicle Mileage at Failure49611
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateRALEIGH, NC
VIN pattern 1J4NT1FB0BDXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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