| Issue ID | 1174138 |
| Internal NHTSA # | 10704786 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | COMPASS |
| Model Year | 2011 |
| File date | 18/03/15 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Jeep dealership in virginia beach, tried to install recall software, however would not fix problem. The dealership said it was my problem and needed to pay for a new ocr module (400. 00) since my jeep will not let the install of the recalled software be installed. I've call chrysler, they've assigned me a case number. I've called back daily and i keep getting the run around. They insist a supervisor will be calling me. Nothing after a week and a half. This is a safety issue and i can't get any help from chrysler/jeep. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | VIRGINIA BEACH, VA |
| VIN pattern | 1J4NT1FB2BDXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |