| Issue ID | 1382768 |
| Internal NHTSA # | 10993421 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | COMPASS |
| Model Year | 2008 |
| File date | 25/07/15 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | I own a 2008 jeep compass and on 07/25/2015 the vehicle failed nys inspection because the engine craddle was rusted out. I learned that only 2007 were covered for repair so i was forced to purchase a new one. I bought one on ebay and replaced it myself. The vehicle passed inspection and passed in 2016 and 2017. On 02/15/17 i received a letter from fca us llc customer center saying that 2008-2012 model are now covered and they will make a reimbursement. I contacted ebay and paypal and they only hold records for 18 months and my back and credits cards only for 48 months. I could not find the proof of payment at home. I was able to find the cost of an oem for $507. 00 i sentl all of the paperwork and inspection to fca and they refused to reimburse me. I am only asking for chrysler to pay for the part and not my labor. I know that the labor is about $1,500. 00 to replace the engine craddle. If the craddle was not paid and replace the vehicle would never passed inspection for the last two years. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SYRACUSE, NY |
| VIN pattern | 1J8FF47W38DXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |