| Issue ID | 1677976 |
| Internal NHTSA # | 11341824 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | COMPASS |
| Model Year | 2008 |
| File date | 02/07/20 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | My subframe has completely rotted out. My local dealer informed me it is out of warranty. I see thousands of people have the same issue which is why you extended the warranty but nobody informed us about it! The design of this model is flawed; the parts are inferior for a snowbelt state and to top it off the exhaust from the air conditioner leaks directly on the front subframe. 3 separate mechanics have told me this should not have happened; i should not have to pay for parts you know are no good. Please tell me you are going to stand behind your products! We own a company and have several jeep vehicles but if this is not fixed we will be trading them all in and will move to another vendor who will stand behind their products and wants to keep their customers safe! Even the local dealer said this was ridiculous and that you should be doing a recall on this! |
| Vehicle Mileage at Failure | 100000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | FREDERICKTOWN, OH |
| VIN pattern | 1J8FT47W48DXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |