| Issue ID | 1494342 |
| Internal NHTSA # | 11123844 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | COMPASS |
| Model Year | 2008 |
| File date | 01/06/18 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | Chrysler issued a recall for my vehicle in june: safety recall l27 / nhtsa 12v-085 rear suspension lower control arms. It is now september and i've tried to have it fixed by 3 different jeep dealerships. None of them have the part, they all ordered the part, they all have not received the part. Chrysler's number for the recall is u42. Dealerships in south florida contacted: joey accardi, arrigo, and, worst of them all, schumacher. I am driving an extremely unsafe vehicle because the part is not available?? Ridiculous. But no one seems to care much about it. How can a manufacturer issue a recall and not have the responsibility to have the parts available to fix the issue? I have cut back my driving, in fear, but i have to use the car sometimes. It's been over 2 months now and no hope is in sight. I call every week to check if the part has arrived. Arrigo is the one i am concentrating on, as they at least knew about the recall and were willing to order the part. What good is being advised of a recall when you can't do anything about it?? |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BOYNTON BEACH, FL |
| VIN pattern | IJ4GK58K27WXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |