| Issue ID | 891630 |
| Internal NHTSA # | 10435188 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | JEEP |
| Model | COMPASS |
| Model Year | 2007 |
| File date | 14/06/11 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | Took vehicle for yearly inspection where the car was purchased, new. They were at that time a chrysler jeep dealer. It didn't pass the inspection due to the poor condition of the ball joints - mileage at that time was only 14,258. It was suggested i contact chrysler to notify them. They advised me to take it to a local qualified dealership. It was taken for them to check the ball joints. After 2 weeks of not driving the car due to its dangerous condition, the ball joints and both lower control arms were replaced at a cost to me of $214. 00. The treatment i received and the amount of time it took them to decide to do the job at the "qualified dealer" was inexcusable. I feel chrysler should of taken care of the cost of the repair, since it was not due to anything i did but the quality of the parts installed originally. This complaint would of been submitted earlier but i was not aware of the nhtsa. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | PITCAIRN, PA |
| VIN pattern | 1J8FT47W27DXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |