| Issue ID | 1321338 |
| Internal NHTSA # | 10909766 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | COMPASS |
| Model Year | 2007 |
| File date | 19/09/16 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact filed a complaint for the vehicle owner of a 2007 jeep compass. The contact, a mechanic, noticed that the front subframe was completely rusted and corroded and could fracture. The mechanic removed the rusted front subframe. The mechanic contacted a local dealer to have the vehicle owner schedule a repair. The dealer had a high call volume and the contact was unable to reach the service department after several attempts. The contact was to call the manufacturer regarding the vehicle owner scheduling a repair with the dealer. The vin was not available. The approximate failure mileage was 120,000. |
| Vehicle Mileage at Failure | 120000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | MILWAUKEE, WI |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |