| Issue ID | 769560 |
| Internal NHTSA # | 10313662 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | JEEP |
| Model | COMPASS 4X4 |
| Model Year | 2007 |
| File date | 22/02/10 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | My jeep compass 2007 went in to have the two front tires repaired. The repair man found that my lower ball joints and left outer tie rod were "trash". The left side had fallen apart. I called jeep to speak to them in regards to this after checking it out online to find that many jeep compass owners have had the same problem. Obviously the equipment they are using or the people who are putting them together are not either faulty or not well done. This is a wide spread problem. Jeep did offer to pay for the repair in the "event that it truly was a defect". The problem is my jeep is not a chrysler dealer and where it's at and the condition it is in, it would cost me nearly $500 plus to get to one. With that jeep would not help me. I am stuck paying for the repair of a vehicle that has faulty parts and workmanship. This is not a single event... And i ask that you force jeep chrysler to recall this vehicle for this defect. I will be getting my car repaired right where it's at, but i will be pursuing jeep legally through the attorney generals office, better business bureau ect until this matter is resolved. |
| Vehicle Mileage at Failure | 51551 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | EAST BRIDGEWATER, MA |
| VIN pattern | 1J8FF57W97DXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |