| Issue ID | 1541716 |
| Internal NHTSA # | 11182810 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2019 |
| File date | 09/07/18 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | Radio august 2018 drove for about 6 hours. Stopped for dinner. Started the cherokee no radio. With out the radio nothing works ( no ac/heat, navigation, phone etc. ). Bought the 2019 cherokee in may 2018. July of 2018 the radio was replaced ( refurbished radio / not a new radio } volume problem. So this is the second radio in this vehicle ( not happy with a refurbished radio in a new vehicle that is just months old ) , dealer/chrysler keeps doing systems updates that don't work. At least once a week the radio will not turn on and when the radio doesn't turn on i cannot operate any of the internal systems because the screen is blank. |
| Vehicle Mileage at Failure | 1000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PITTSBURGH, PA |
| VIN pattern | 1C4PJMDX6KDXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |