| Issue ID | 1529655 |
| Internal NHTSA # | 11170142 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2019 |
| File date | 15/07/18 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | When a phone call comes in, the ring volume is extremely high. It is heart stopping, it makes you jump, you are distracted in traffic trying to quickly turn it down before you even think to answer it. I've read hundreds of comments from other jeep owners on-line that have the same problem. I was told by jeepcare that the car is "operating as designed" and they can't adjust the default volume down from the volume level of 15. It will cause an accident because of the huge distraction it causes on that first ring when driving. Jeep doesn't seem to care at all. |
| Vehicle Mileage at Failure | 100 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | WINSLOW, AR |
| VIN pattern | 1C4PJMLB8KDXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |