Issue ID | 1665623 |
Internal NHTSA # | 11327766 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2019 |
File date | 29/11/19 |
Component | STRUCTURE:BODY |
Product type code | VEHICLE |
Description of the problem | I bought a brand new 2019 jeep cherokee trail hawk from an amarillo texas dealership. I noticed when i bought the vehicle the hood was shaking and the wind was picking it up like it was loose. I took it in 3 times to have it fixed. The first time they said the factory misaligned the hood at the factory and they realigned it. It still was shaking and coming up. Took it back 2nd time they adjusted it again, took it home same problem, not fixed. Took it back a third time they looked at it said they did all they could do to fix it. I have been driving a brand new vehicle that is unsafe on the highway. My hood still catches air pulls up and slams down and an engine light has come on 3 times. I have children that ride in this car. I don't drive on windy days because i feel unsafe in the car. It feels like the latch on the hood is going to give way and my hood is going to come up and hit my windshield. I am protected under the lemon law and nothing is being done about this safety concern. I need an investigation conducted on my vehicle . As of right now it is unsafe to drive. My hood doesn't sit flush with the body of the car and you can fit all of your fingers in the gap between the hood and body of car. |
Vehicle Mileage at Failure | 23 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | WILDORADO, TX |
VIN pattern | 1C4PJMBX5KDXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 17/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | 75 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |