| Issue ID | 1665817 |
| Internal NHTSA # | 11327923 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2019 |
| File date | 24/02/20 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Jeep has been taken to the dealership 3 times for this problem. First time they couldn't diagnose it, after submitting a problem on here dealer finally took the time to look into it. After taking it back again they ended up keeping the car for 1 week and they replaced the power steering system. 2,000 miles later another steering problem is occurring. Steering is very squirrelly at highway speeds just like before. Car constantly is pulling to either side. Dealer diagnosed it saying it's the castor from the alignment but the dealer cannot fix it and now has left me sitting in the water again. |
| Vehicle Mileage at Failure | 12000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BAKERSFIELD, CA |
| VIN pattern | 1C4PJLLB2KDXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |