| Issue ID | 1719869 |
| Internal NHTSA # | 11389699 |
| Manufacurer | Chrysler (FCA US, LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2019 |
| File date | 02/01/21 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Bought a used 28k mile 2019 jeep cherokee fwd on dec 20th 2020. Took it through a car wash first weekend of january 2021. At end of wash when you are supposed to take it out of nuetral and into drive the transmission would not engage. I could hear it spinning but no action. I was able to coast forward to get out of the way of others leaving the car wash. Thinking it was a fluke i took it back following weekend. Same thing happened. I coasted to a safe place to park. No problems with brakes. Lights had been flashing on shifter panel but had stopped before i read what was said. Took car to dealership. They scoped it and reported no problems. Said it would be necessary to put car in park , turn car off and restart again to reset computer which was confused by wheels turning in nuetral through car wash. Said they hadnt had other such issues. Ive never owned a car with this issue. I'm of sound mind but was very harried at this event knowing other cars were right behind me !! Doesn't seem right. Please look into this. I can't have bought the only 2019 jeep cherokee fwd vehicle with this issue. |
| Vehicle Mileage at Failure | 28650 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | TACOMA, WA |
| VIN pattern | 1C4PJLLB3KDXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |