| Issue ID | 1627265 |
| Internal NHTSA # | 11289390 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2019 |
| File date | 15/12/19 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | I have had my car since august 2018. Since june, the car has randomly stopped operating while i am driving. It will not accelerate and if i am on a hill begin to drift backwards until i am able to get the emergency brake on. It is extremely dangerous as it has happened in busy intersections and highways. My car has turned off while making turns and while accelerating up hills. Sometimes the lights on the dash all turn on and other times it is just one light (such as the battery light). In june 2019, i had to have it towed to the dealer where they said my car needed an oil change and there was a sensor that needed to be replaced that caused the car to think their wasn't enough oil. Then, in september 2019, it happened again and i was told it was because i was due for an oil change. I was still approximately 500 miles from my next oil change and was told that the issue of my car stopping in traffic was due to "dirty oil." in december 2019, this has happened again. I am still 1745 miles away from my next oil change. The dealership claimed that they needed to change the oil in order to do an oil pressure test. I asked them to fix the root of the problem because my car is stopping repeatedly and i do not feel safe in my vehicle. It is a hazard to myself and others as i live in a densely populated area. The dealership has done an oil change and checked the pressure and asked that i bring it back at 1,000 miles. I am not convinced that this will solve the problem and i think the repair is costly to make and the dealership is patching the problem. I am worried for myself and others as this isn't safe.*dt |
| Vehicle Mileage at Failure | 18448 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MCLEAN, VA |
| VIN pattern | 1C4PJLDB1KDXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 10 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |