| Issue ID | 1615291 |
| Internal NHTSA # | 11277450 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2019 |
| File date | 30/10/19 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | I bought my jeep on december 12, 2018 from jt's jeep in lexington sc. At roughly 400 miles, the start/stop system light illuminated and displayed a message for service. I parked the jeep and shut it off, and restarted. Worked fine after that. At roughly 1,600 miles, it did the same thing again. Same procedure. Went away. At 7,500 miles i took it in for service and they checked and said nothing was wrong. At 8000 miles i was merging onto the interstate in columbia sc and started to accelerate and it lost all power; power steering, acceleration, braking, and displayed a message of "electrical system fault" i managed to get it off the road and restarted, drove to ga fine. I scheduled an appointment with the local chrysler dealer here in ga, they kept it an entire week and claimed nothing was wrong. But that they fixed a recall that would remedy the issue. It has not. It has done this again and again, sometimes completely locking down, other times just illuminating the auto start stop service light. I am terrified of my vehicle. I bought it brand new because i needed a safe, reliable vehicle. It has been anything but. It currently has just over 10,000 miles. I have photographic proof of the times it has went haywire. |
| Vehicle Mileage at Failure | 10018 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | JESUP, GA |
| VIN pattern | 1C4PJLCB3KDXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |