| Issue ID | 1503897 |
| Internal NHTSA # | 11139496 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2019 |
| File date | 30/04/18 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | A week after buying the vehicle i started to feel it shift rough and hard. Can literally hear it shift like metal on metal. Got progressively worse and took it to the dealer. Was told need a new transmission valve body. This is very disheartening. A brand new 2019 vehicle. I did research on this car before i bought it. It seems the 2014 and 2015 models were the ones with the transmission problems. There was not much complaint-wise after those years, so i thought i would give it a shot as the vehicle was reasonably priced and had everything i wanted. Well, it seems this 2019 is experiencing the exact same issues as the 2014 and 2015 models. They ordered the transmission valve body and had it installed. It somewhat helped with higher gears but it struggles finding lower gears still and there is severe hesitation when slowing down and then accelerating. Very hard to clear intersections when making left turns and it slammed into first gear very hard one time slowing down and then pressing the accelerator. Very dangerous to drive. You can also hear it shift loudly when it down shifts to first gear, again like metal on metal as i stated above. |
| Vehicle Mileage at Failure | 100 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LINCOLN, NE |
| VIN pattern | 1C4PJMLB0KDXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |