| Issue ID | 1701256 |
| Internal NHTSA # | 11372472 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2019 |
| File date | 30/10/20 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Nhtsa personnel - i want to report a serious (safety) problem with our 2019 jeep cherokee. In the last 2-3 weeks, my wife has experienced a sudden stalling of the car without any warning or notification. This is a serious problem since she was on the road on her way to take our kids to school. Luckily, no one was behind her and she was able to restart the car. Today (10/30), i called our local jeep/dodge dealership to scheduled an appointment for this issue. As i was describing this problem, the service rep told me to check the oil level of the cherokee due to a known "oil consumption problem." sure enough, i checked the oil level in the car and there was hardly any oil. Soon after, i went to walmart and bought 5 qt of 0w20 synthetic oil. Drove the car afterwards and no stalling occurred. Please help to pressure fca us llc or jeep to fix this issue right away via recall or rework. Engines can be replaced but not lives - this is a safety problem!! Sincerely, [xxx] 2019 jeep cherokee owner (with only 14,341 miles) wichita, ks 10/30/2020 information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 14341 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WICHITA, KS |
| VIN pattern | 1C4PJLLB4KDXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |