| Issue ID | 1645141 |
| Internal NHTSA # | 11309750 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2019 |
| File date | 15/02/20 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | There were several incidents of the following happen: car starts fine, i drive for a few minutes and the car just shuts off and just stops all of a sudden. So i wait and try turning it back on. Thank goodness it wasn't on a highway. Sometime it re-starts the 1st time but sometimes it takes a few tries. First time this started happening (nov. 2019), the dealer said it needed oil change but it was only at around 40% oil life. They told me it was "bone dry." it was fine after oil change. Now (feb 2020) dashboard still has the oil life as 48% and it's only been 4000 miles or so since last oil change. Dealer will probably tell me again that it needs an oil change but it's very strange a new car (2019 jeep cherokee model) will burn through its oil in just 4000 miles. It's very concerning the car just shuts off/turns off all of a sudden without any warning. And if it does burn through its synthetic engine oil in just 4000 miles it seems there is something really wrong. Also, i don't know if this correlates with the problem but when i make a turn i hear a "bing" sound which makes me look at the dashboard to see if a light came on but there is nothing there. This happened when the problem started happening and i'm hearing it again this time around. I had this problem happen to me 6-7 times (sometimes 2 times in 1 day) in the last 4 days. This has me scared to drive my car around. I was researching online and i saw others are having similar problem so i though i would report this too. Https://www. Cargurus. Com/cars/discussion-t77885_ds986042 |
| Vehicle Mileage at Failure | 25000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PINEWOOD, SC |
| VIN pattern | 1C4PJLCB6KDXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |