| Issue ID | 1620063 |
| Internal NHTSA # | 11281066 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2019 |
| File date | 19/11/19 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | I got the vehicle at 5 miles. The dealer told me the oil change is ever 5k miles. I decided to make a small trip to canada, so before heading there i check the fluids. ( just in case) and notice the dipstick on the oil is 75% and i check the oil life dashboard and it states is at 85% oil life. I assume it will be fine and make the trip around 1500 miles round trip total. I didnt check the fluids coming back to the city till like 2 months after since i use the car only for commuting and grocery shopping. I was nearing 5k miles and the i check the engine again (been off for actually couple of days) and the oil level on the dipstick is rock bottom. So i add 1 quart of the manufacturer's stated oil and continue driving it till it hits 5k. I take it to the dealer they do a quick oil change and theyr supposed usual inspection and say everything is fine. Oil change is finished and they put a new sticker at 10005k miles exactly 5k miles manufacturer recommends oil change. I continue driving it and slowly rack up 2k miles and check the oil level which has gone considerably from full to half dipstick. Keep in mind it was a cold oil inspection and the vehicle has been off for more than 5 hours. I drive it again 1k miles more and the darn oil level drops to 25% of dipstick. Even made a facebook post in a jeep page and the mechanic admitted that these 2. 4l are oil burners and that no new vehicle should be consuming oil like that. I take it to dealer asap and they tell me every oil change is 3k miles not the 5k miles and write on my visit paper i took the vehicle late for oil change. I'm writing this at almost 8500 miles and just took a picture and video of inspection. The dipstick has gone down at least 10% down .. Also had a vehicle shut down before oil change that's why i added the quart of oil before the 5k miles. |
| Vehicle Mileage at Failure | 8495 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | JAMAICA, NY |
| VIN pattern | 1C4PJMLB4KDXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |