| Issue ID | 1498595 |
| Internal NHTSA # | 11130199 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2019 |
| File date | 14/09/18 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | My vehicle shut off while driving. This suv is brand new, only 250 miles on it. I stopped at a stop sign, began driving and the engine shut off and would not start. Several error messages came up on my display such as, service transmission, service power steering, service parking brake, service stability control etc. The car never restarted and had to be towed. I could have been killed if this happened while pulling on to a busy road. My dealer has had the vehicle for 4 days and has been unable to figure out the problem. *dt updated 10/18/18*jb updated 11/1/18 *dt consumer stated the car has been at foss motors in exeter nh since 9/14, they have unable to fix it. They have replaced a frayed wire which they believed fried the power control module chip. This has been replaced on 9/21/ and i expected the car back on 9/24 but when they backed it out of the service bay it wasn't running properly. They reached out to senior technians advised them to replace the power control module again and they replaced some throttle part. They called on 10/8 to say there were still problems. As of today,they have agreed to buy the car back and have started that process. Chrysler corp is aware of the problems because i reached out to them to help facilitate what was going on and to help gather information. Updated 11/02/18 *jb |
| Vehicle Mileage at Failure | 250 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | HAMPTON, NH |
| VIN pattern | 1C4PJMDXXKDXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |