| Issue ID | 1533636 |
| Internal NHTSA # | 11173178 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2019 |
| File date | 14/12/18 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | My 2019 jeep cherokee latitude plus has had a electrical problem starting 2 weeks after we bought the vehicle. The radio screen changes on its own to all the different features on the screen including turning the backup camera on while driving forward, turning the seat heater and wheel heater on and not shutting off, turning the heater and max a/c on and off, calling people while on bluetooth. This happens when the vehicle is in motion, stationary, on city streets and highway. I have taken the vehicle in 4 times so far for this issue. The service department has tested the battery voltage on 12/17/18 couldn't find a problem. Problem again on 01/14/19. Problem again 01/23/19, service department checked it, gave it back to me and said they were ordering a new radio. 01/28/19 radio replaced. After the radio was replaced the mileage was blinking and the electronic throttle system light comes on and then shuts off after starting the vehicle. 01/29/19 vehicle is back at the service department with the same issues (01/30/19 service department still has vehicle). I have video of the problem but can only upload photos so i took screenshots of the video. |
| Vehicle Mileage at Failure | 200 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | HARKER HEIGHTS, TX |
| VIN pattern | 1C4PJLLB0KDXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |