| Issue ID | 1593319 |
| Internal NHTSA # | 11244811 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2018 |
| File date | 18/08/19 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | I was driving down the road when my 2018 jeep cherokee suddenly stalled without warning shutting all systems down. I was stuck in the middle of my lane with know means of moving my vehicle to a safe area. I called triple a and waited 1. 5 hours in the middle of the road for a wrecker. Apparently my vehicle was low on oil so it shutdown. However i was not due for an oil change and my oil life was at 13%. My vehicle warning lights did not alert me that i was low on oil. I made a complaint to my service person at charlie's in augusta maine several months ago when i took the vehicle in for an oil change at 8000 miles and it was 2 quarts low. They told me it's common for a vehicle to use that much oil between oil changes. They did an oil cconsumption test and said it was normal. Jeep says you can use a quart every 800 miles. That is 7. 5 quarts between oil changes in a new vehicle. Unacceptable and not safe for a vehicle to shutdown driving down the road without any warning. Consumer stated this is the first time it has stalled due to low oil pressure. However a few oil changes ago charlies did an oil change and told me my oil levels were low. I thought this unusual and they did an oil consumption test with no findings. At this time they did not tell me there was an oil consumption service bulletin on this vehicle. *jb |
| Vehicle Mileage at Failure | 35306 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | JAY, ME |
| VIN pattern | 1C4PJMLB4JDXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | CHARLIE'S |
| Dealer's telephone number | |
| Dealer's city | AUGUSTA |
| Dealer's state code | ME |
| Dealer's ZIP code | 04330 |