| Issue ID | 1562168 |
| Internal NHTSA # | 11205975 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2018 |
| File date | 03/05/19 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | The "service shifter" light will turn on. It has happened twice, the first time at less than ten miles per hour in a parking lot and the second time on the interstate going 70 mph. When the service shifter light turns on, it illuminates the prnd lights on the shifter to all red. Since they are all red, you cannot tell if you are in park completely. There is 26,650 miles on the vehicle. It is currently getting serviced, the dealership i bought it from said it only needed flashed with the computer, however the dealership that is closest to my home (and the one who is currently replacing the gear shifter) told me the gear shifter had to be replaced and flashing with the computer would not fix the issue, as this was a frequent issue they have seen. If there is a frequent issue with the shifter in these vehicles, they need to be recalled. This is very dangerous and scary to not have any way of knowing if you are in park, reverse, neutral or drive. |
| Vehicle Mileage at Failure | 26000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MURFREESBORO, TN |
| VIN pattern | 1C4PJLCB8JDXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |