| Issue ID | 1453871 |
| Internal NHTSA # | 11079585 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2018 |
| File date | 06/03/18 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Transmission randomly does not want to go in the right gear. The vehicle then feels like it is almost stopping and jerking hard while the vehicle then finds the correct gear and starts working properly again a weird noise also seems to randomly come for the engine or transmission. I have not been able to find a trigger or what makes the transmission do this, it seems completely random. I have taken it to two different dealerships and both said they could not duplicate the problem. The second time i took it in they took it on a test drive said they heard the noise and kept my vehicle overnight, the next day he called and said nothing is wrong don't worry about it. As we were leaving the dealership another service advisor came up and stated that they have several complaints about this and they do not know how to fix the issue so they are all advised to state they can not duplicate the problem so that people do not start returning their cars. He also stated to file a compliant so that chrysler will do something about the issues with the transmissions |
| Vehicle Mileage at Failure | 2500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MARYSVILLE, CA |
| VIN pattern | 1C4PJLCB9JDXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |