| Issue ID | 1711563 |
| Internal NHTSA # | 11383827 |
| Manufacurer | Chrysler (FCA US, LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2018 |
| File date | 15/12/20 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | My car went dead while driving. Took to the shop and said there was a "software update/recall" that caused the car to use more oil than normal and i was driving with no oil!!!!! This "recall" update had been released "6 days ago" per my dodge/chrysler dealership. Why is this recall not here? Sounds very strange to me. |
| Vehicle Mileage at Failure | 35000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | GREENSBORO, NC |
| VIN pattern | 1C4PJLCB1JDXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 20 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |