Issue ID | 1496800 |
Internal NHTSA # | 11128650 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2018 |
File date | 06/03/18 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | On two different occasions the engine shut off unexpectedly and without warning while driving. Once on a hill, the next time on a highway. There were no indicator lights or other warning systems in place. When it happened the steering failed as did all braking systems. The car was brought back to the dealership. Both times oil was below readable level. It was also low prior to dealer recommended oil change period. I was told an oil consumption test needed to be done, but it was safe to drive. When oil consumption was deemed low, i was told that jeep corporation required that the test be repeated and to drive another 1,000 miles. I contacted customer relations and was told "independent dealerships can decide how to handle this problem". Then it was recommended that i see if a different dealer might be more helpful. No safety actions were taken by the dealership's service department. |
Vehicle Mileage at Failure | 7100 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | CROTON, NY |
VIN pattern | 1C4PJMCB9JDXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 25/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 55 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |