| Issue ID | 1647302 |
| Internal NHTSA # | 11311408 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2018 |
| File date | 24/02/20 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | The service shifter light comes on all the time. It lights up all the lights on my shifter and freezes my dashboard screen to just show the message service shifter. It stays like this until i turn my vehicle off and then when i wait a bit and turn it on again it will be off but if i don't wait long enough it will still be on. It will come on no matter what speed i am going. I can be going at highway speeds or stopped in traffic. I had it come on yesterday as soon as i started my car before i even put it in gear. It can happen multiple times in one day or not happen for a week. I am concerned that when i am driving on the highway this could lead to a major mechanical breakdown and cause an accident. |
| Vehicle Mileage at Failure | 35500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SHAWNIGAN LAKE BC CANADA, WA |
| VIN pattern | 1C4PJMBX6JDXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 50 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |