| Issue ID | 1500256 |
| Internal NHTSA # | 11131672 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2018 |
| File date | 13/08/18 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Monday, august 13, 2018 the jeep cherokee was in for its first oil change. Minutes after receiving the vehicle from the oil change and driving off the dealer lot at 10:07 am received the charging/battery indicator along with the auto start/stop error indicator. Seconds later when trying to turn the jeep became very difficult to turn. The vehicle began to emit a bunch of smoke. When we returned to the service center at the dealer, it was explained that a faulty o-ring on the oil filter caused the loss of 2 quarts of oil. Smolich motors service center failed to note the auto start stop error and no error was present after the loss of oil was replenished and we received the vehicle back despite being shown the picture of the error. They did note the o-ring failure and the loss of 2 quarts of oil on the service order receipt. Thursday, september 6, 2018 9:28 am while turning from badger st on to the bend parkway the charging/battery light appeared with the message to service throttle control and again experienced difficult steering while narrowly avoiding a collision with a semi truck. |
| Vehicle Mileage at Failure | 6912 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BEND, OR |
| VIN pattern | 1C4PJMLX8JDXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |