| Issue ID | 1688419 |
| Internal NHTSA # | 11353730 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2017 |
| File date | 18/08/20 |
| Component | WHEELS |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2017 jeep cherokee. The contact stated the service shifter message displayed on the instrument panel. Additionally, there was water entering the vehicle at the wheel hub liner at the bolt head. The carpet was wet from water intrusion into the cabin of the vehicle. The contact stated the rain water caused the vehicle to rust. The vehicle was taken to two independent mechanics where the contact was informed that the shifter needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was contacted but, no further assistance was provided. The contact stated the failure was like service bulletin: 2301516 a. The failure mileage was 50,000. |
| Vehicle Mileage at Failure | 50000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | BRADENTON, FL |
| VIN pattern | 1C4PJLCB6HWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |