| Issue ID | 1651440 |
| Internal NHTSA # | 11317439 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2017 |
| File date | 09/03/20 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | "service shifter" has popped up numerous times with all gears lit up ( park, reverse, neutral, drive and manual) . The first time, it popped up as soon as i put it in drive. The 2nd time, it popped up while in drive going less than 45mph through town. The next time, ( march 9, 2020) it popped up while on the interstate going 70mph, 3 different times within 45 minutes. The dealer stated they have never heard of this, so how do i get it fixed, unless there's a recall? This has to be a drivetrain issue as it affects the gear shifter? |
| Vehicle Mileage at Failure | 41030 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | JASPER, TN |
| VIN pattern | 1C4PJMBS8HWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |