| Issue ID | 1623108 |
| Internal NHTSA # | 11286386 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2017 |
| File date | 28/11/19 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | When driving, an error message popped up and said "service shifter". On the gear shift, all of the lights lit up red (parking, neutral, 1st, 2nd, drive, and reverse). I immediately pulled over. After i restarted the car, it went away. I went online to see if this was a common problem, and there are all kinds of complaints. Many of which, jeep had no idea how to fix. Most complaints also stated that it went away, only to come back after another 1000 miles or so. If there are so many complaints, and jeep is obviously having a problem identifying why, shouldn't this be a recall? There is obviously a fault in their product or wiring. This is going to cause serious accidents and/or lawsuits. Please help. |
| Vehicle Mileage at Failure | 5 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LEWISVILLE, TX |
| VIN pattern | 1C4PJLAB6HWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 20 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |