| Issue ID | 1672555 |
| Internal NHTSA # | 11337767 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2017 |
| File date | 05/07/20 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2017 jeep cherokee latitude 4x4. The contact stated while driving at 30 mph, the service shifter warning light illuminated as the gears light up. The contact veered to the shoulder of the road, turned the vehicle off and back on which failed to resume back to normal. The vehicle then was taken to the dealer where it was diagnosed but the part repaired was unknown. The vehicle was not repaired. The manufacturer was made aware of the failure however no further assistance was taken. The failure mileage was 30,600. |
| Vehicle Mileage at Failure | 30600 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | NORTHPORT, NY |
| VIN pattern | 1C4PJMCS3HWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |