| Issue ID | 1700446 |
| Internal NHTSA # | 11366733 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2017 |
| File date | 25/10/20 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | I've had the service shifter light come and off since i bought it used 15 months ago. I told the dealership and they said they couldn't find anything wrong. Two days ago, i was driving 40 mph and the car stopped accelerating and a light came on that said car must be stopped to shift. In the middle of the road, i put it in park and back to drive but the engine just revved so i turned it off and back on before i could get it to go. The night before i drove on the expressway and most likely would have been hit. I called the dealership and they won't even look at it for a week. I'm scared to death driving it. They won't give me a loaner although i bought an extended warranty. I started researching and saw many having problems with the service shifter light and to come here to file a complaint. I want jeep to make this right. I couldn't trade this soon without losing money. I bought a new car to have a safe vehicle and now i'm afraid of having an accident unless this can be fixed. |
| Vehicle Mileage at Failure | 55000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BURLINGTON, KY |
| VIN pattern | 1C4PJLDB7HWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |