| Issue ID | 1693167 |
| Internal NHTSA # | 11361234 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2017 |
| File date | 25/09/20 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | My 2017 jeep cherokee has 32,000 miles on it and suddenly my "service shifter" message came on. I took it to the dealership and they told me they have had several jeeps that have had this problem. It is going to cost me over $300 to repair this error message. I feel this is a defect in the vehicle and wanted to make sure my complaint is recorded. This repair that no one seems to really know much about is a very serious hit to my family's budget. |
| Vehicle Mileage at Failure | 32000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | WATER VALLEY, MS |
| VIN pattern | 1C4PJLCB9HWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |