| Issue ID | 1646206 |
| Internal NHTSA # | 11310567 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2017 |
| File date | 21/02/20 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | While in motion, a service shifter notification pops up. At the same time, all of the gear indicator lights next to the gear shifter light up. Over the past 3 weeks this has happened 4 times, 2 of which have occurred in the past 2 days and 66 miles apart. I've attached photos of the notifications from the 2 most recent occurrences, along with a photo of the illuminated gear indicators. A quick internet search revealed this is a very common issue with this vehicle with hundreds of complaints across various jeep forums. |
| Vehicle Mileage at Failure | 24000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | COLUMBUS, OH |
| VIN pattern | 1C4PJMCS9HWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 47 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |