| Issue ID | 1600293 |
| Internal NHTSA # | 11255028 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2017 |
| File date | 01/04/18 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2017 jeep cherokee. While driving various speeds, the vehicle shifted hard, overheated, and accelerated when the cruise control was activated. In addition, the service shifter warning indicator illuminated. The vehicle was taken to dewey dodge chrysler jeep (3175 se delaware ave, ankeny, ia 50021, (855) 367-0915) where it was diagnosed that a computer update was needed. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and provided case number: 59403802. The failure mileage was 14,000. |
| Vehicle Mileage at Failure | 14000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | ACKLEY, IA |
| VIN pattern | 1C4PJMABXHWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |