| Issue ID | 1523294 |
| Internal NHTSA # | 11162425 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2017 |
| File date | 18/12/18 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | As i was accelerating out of a corner, i lost total power in the drive train. I was not able to accelerate at all, its as if the neutral was switched on by itself. All my lights on the gear shifter lit up. My dash displayed a message something along the lines of that i have to put the car in neutral or park, press the brake and change the gear back to drive. As this happened, i was almost hit from behind by the driver driving behind me. I pulled over to the shoulder and put the car in neutral, pressed the brake, and put the car back in drive and nothing happened. I tried it again but this time i put it in park and still nothing. So i put the car in park and turned off the ignition. I waiting about 10 seconds and tried starting my car which it would not start. All the lights on the shifter were still lit up and the display message still said the same thing. The car finally started after about 5 tries. All the lights turned off and i was able to drive. This issue seems to correspond with the message that i get several times a week "service shifter". I went to the dealer to get the service shifter checked out but since i was passed the 36k miles, i had no more warranty. I have also researched this issue online and a lot of jeep cherokees are having the same issues. Some were even in accidents with their cherokees when they lost power in the drive train. |
| Vehicle Mileage at Failure | 47522 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CAROL STREAM, IL |
| VIN pattern | 1C4PJLAB8HWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 20 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |