| Issue ID | 1495420 |
| Internal NHTSA # | 11124592 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2017 |
| File date | 05/09/18 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Service shifter warning light comes on the dash after the shifter illuminates all red lights on the gear shift, this happens always while in motion driving down the road . There is no set speed nor driving conditions that triggers this defect. Once stopped and the car is turned off the lights and warning will go off. Within a few minutes the lights and warning will come back on as i begin driving again. This is happening more frequently. I took the jeep to the local dealership and they assured me they fixed the problem. Since that "repair" (where nothing was fixed), the warning light and gear shifter lights have came on numerous times. I take pictures every time this happens, showing the mileage. The drive train sometimes seems to have a tug feeling as the car is in motion. This happens without the warning or illuminated gear shifter panel lighting up with all red. I was told the cherokee grand had a recall on this but not the cherokee latitude. It came on twice today, i have a trip planned across country, so my husband has it at the same local dealership that claims they looked at it before and corrected it. They say it may be a computer issue that can be fixed. I feel it is a mechanical issue in the shifter and i am in danger of a wreck happening! The dealership has agreed to replace the shifter on 9/6/2018 at fletcher joplin mo. I am reporting this to document the problem incase there is further issues. *tt *as |
| Vehicle Mileage at Failure | 24656 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | JOPLIN, MO |
| VIN pattern | 1C4PJMCSXHWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |