| Issue ID | 1481880 |
| Internal NHTSA # | 11111856 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2017 |
| File date | 16/07/18 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Around 10000 miles my jeep started having a bucking/jerking feeling when accelerating or slowing down while driving. I took it to the dealership at 18000 miles. The dealership was aware of this concern and did a tcm quick learn (12 june 18). On 19 june 18 same problem dealership is calling it harsh up shift and down shift more in lower gears while driving. Dealership verified concern with test drive and replaced the valve body. Then 25 jun 18 check engine light code: u0402 another tcm relearn. On july 14 same shifting issue while driving on interstate and july 15 check engine light came on. I took to another dealership july 16 because i am on vacation same code u0402, tcm relearn. Transmission and pcm codes. Service manager said safe to drive. While driving same day to another state on vacation same shifting issue. This vehicle is unsafe! Consistent shifting problems, concerning the transmissioin while driving. I have two children every-time i get the jeep back the dealer says it is fixed it is not and the transmission issues are a safety concerns. Driving 70 mph on an interstate with a transmission that can have shifting concerns at anytime when slowing down or speeding up is a huge risk to everyone on the road. This vehicle should be recalled. |
| Vehicle Mileage at Failure | 10000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | NEWPORT, NC |
| VIN pattern | 1C4PJLCB1HDXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |