| Issue ID | 1442180 |
| Internal NHTSA # | 11064739 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2017 |
| File date | 03/07/17 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Vehicle started making noise 2 weeks after bought it! It makes a whiny grinding noise. I would back out and when i straighten wheel to go forward, there it is! At first, this only happened once or twice a day then it was doing it constantly. It even occasionally whines while driving down highway. My other issue is chirping in motor. At my first scheduled maintenance, i informed dealership of problems with various noises. I was told that chirping "was a pulley and even though it was an annoying issue and no safety issue and since it was friday afternoon and i lived so far away i could take it to a dealership closer to my home". I took it to another dealership for problems. I was told noises were from excessive road salt. I laughed and told advisor that i know he goes by what his tech tells him but we live in nc and there was no salt in july. I didn't care what caused it, i just wanted it fixed. All seemed well until the next day when it all started again! Back to shop once again...... After couple of days, dealership called with some news. They decided my jeep with 9000 miles needs a transmission. Fast forward a week and half, no news. No word from dealership, had to call to get update and looks like almost another week before i might get her back. Not a happy jeep owner |
| Vehicle Mileage at Failure | 400 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | ROCKINGHAM, NC |
| VIN pattern | 1C4PJLCB9HWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |