| Issue ID | 1361936 |
| Internal NHTSA # | 10959692 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2017 |
| File date | 01/10/16 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | The so called, 9 speed transmission isn't a 9 speed. It never, under any circumstances, hits 9th gear. The jeep service tech told me that there's nothing wrong with the transmission, but he knows that it will never hit 9th. Also, i have experienced a very scary moment when i shifted from reverse to drive. I stepped on the accelerator and the car didn't move for a couple of seconds. I almost got hit in the door by an oncoming car! I have been going down hill at over 70mph, and it won't shift to 9th. When moving the shift lever from "d" to the electronic manual position, the indicator shows that 8th is the highest attainable gear. I can manually shift the highest attainable gear to 9th, but the transmission still won't up shift to 9th gear. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | OWEGO, NY |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |