| Issue ID | 1379334 |
| Internal NHTSA # | 10990771 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2017 |
| File date | 20/05/17 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | The vehicle doesn't shift gears properly when moving. It mostly happens on a regular streets in day-to-day driving i've not noticed it at higher speeds. The rpms go up really really high and yesterday when i was getting onto a smaller highway from a main highway it's slid into almost a neutral state, it didn't stall but didn't accelerate either on the turn coming off light . This is happens frequently since i got the car in february and i brought it to the dealer a few weeks ago and they said they updated some kind of software. It hasn't helped -the only way i get to engage the transmission properly is if i move stick into manual and drop it into the + then go back to automatic but that's not really an appropriate answer and i worry about my teenagers using the car. I can't stand the fuel saving on off switch because it's not responsive enough and i wonder if that's part of it, maybe this fuel limiting provision is not functioning properly and fuel isn't provided fast enough to handle the acceleration so the car just kind of runs out of gas mid task. I'm providing the receipt from a local dealer but this is not the dealer i bought the car from, they weren't helpful as i they can be. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BETHLEHEM, PA |
| VIN pattern | 1C4RJFAG4HCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 27 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |