| Issue ID | 1692105 |
| Internal NHTSA # | 11360435 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2017 |
| File date | 21/09/20 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | I've needed to add a quart of oil every 1000 miles since the vehicle was new. I returned the car to the dealer at approximately 3200 miles and was put on an "oil consumption monitoring program" where i returned the car every 1000 miles for measuring the oil consumption. This was done every 1000 miles and the car now has 15,700 miles. When i returned to the dealer time before last, i was told to drive it another 1000 miles, return and if oil must be added, chrysler will "replace the engine." when i scheduled my last consumption check, i was told chrysler now upped the checking interval to 1500 miles. I therefor drove the car another 500 miles and returned to the dealer on 9/21/2020 where the the car was checked in. After the car was checked, the service check in guy told me they added another quart, and that i needed to put yet another "1500 to 1700" miles on the vehicle, then return for another final check, and if oil was needed, they would (once again) replace the engine. I understand from the service personal, that if the engine oil quantity drops to two quarts below full, the engine will shut off, and that this has happened numerous times. |
| Vehicle Mileage at Failure | 15700 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | WEST BLOOMFIELD, MI |
| VIN pattern | 1C4PJLCB2HWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |