| Issue ID | 1689394 |
| Internal NHTSA # | 11354434 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2017 |
| File date | 31/08/20 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2017 jeep cherokee. The contact stated that after the driver made a right turn into a shopping center, the driver was unable to turn the steering wheel and the vehicle abruptly stalled. The driver was assisted to move the vehicle out of the roadway. The driver drove the vehicle to home however, the vehicle stalled for the second time. The vehicle was towed to bergeron automotive dealer (3525 veterans memorial boulevard, metairie, la 70002, (504-888-2132). The dealer performed a diagnostic test that located the failure at the engine. The dealer added engine oil to the engine, and advised the contact to bring the vehicle back for inspection every thousand miles to have the engine oil checked and a new oil filter installed. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 34,612. |
| Vehicle Mileage at Failure | 34612 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | METAIRIE, LA |
| VIN pattern | 1C4PJLCB2HWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |