| Issue ID | 1667421 |
| Internal NHTSA # | 11329099 |
| Manufacurer | Chrysler (FCA US, LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2017 |
| File date | 08/06/20 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | For over a month now i've received"service shifter" message. Car shakes badly and loses power as if its going to shut off. Three different times it did shut off and struggled to re-crank! Service shifter message goes away after turning the jeep off & back on. Very unsafe when driving on the highway (or anywhere)!!! Purchased brand new and is up to date on oil changes, etc. Jeep also burns more oil than it should. |
| Vehicle Mileage at Failure | 42000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | FRANKLIN, NC |
| VIN pattern | 1C4PJLAB4HWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |