| Issue ID | 1638460 |
| Internal NHTSA # | 11301739 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2017 |
| File date | 13/01/20 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | I bought this vehicle brand new. Since about 30k i have been complaining that it is randomly shutting off without warning, regardless of speed. No engine power, and no power steering. I have been told this is a fail safe due to low oil. I have followed the fca guidelines and dealers for oil changes and cant really make between changes. I have done multiple oil consumption tests between two dealers bc i am told it doesnt burn enough for fca standards to replace the engine. I have called after it died out to ask for a tow in and have been denied and told it just means its time for an oil change. I have to have an ignition coil replaced on two separate incidents, reprogramming of the shifter pcm, and replaced the pcm. It wasnt till my latest incident that i recorded it and posted the video to twitter that an fca rep reached out to me to |
| Vehicle Mileage at Failure | 73704 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SHOREWOOD, IL |
| VIN pattern | 1C4PJMCB0HWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |