| Issue ID | 1498236 |
| Internal NHTSA # | 11129838 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2017 |
| File date | 10/09/18 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | We bought a 2017 jeep cherokee in september of 2017 within the past week the engine has shut off while my wife was driving on the highway twice and once in our driveway. Both times on the highway she took it to the jeep dealer near her work and they were awesome but unfortunately could not replicate the problem. I am bringing it to the selling dealer today to give them an opportunity to fix it. Essentially what happens is a complete engine stall while the vehicle is moving. I have a video which shows the drive position key position, lack of electrical power to the windows, no throttle response, and inability to restart the car. After three tries to restart, the car starts and runs fine. This needs to be investigated before it happens during rush hour in the city. Someone will end up dead from this problem! Jeep needs to recall the car! *dt *dt updated 10/18/18*jb the consumer stated the dealer advised the vehicle only displayed loss of communication codes. The dealer was unaware of how to repair the vehicle. *js *jb *dt consumer stated lost engine power. Updated 12/12/18*jb |
| Vehicle Mileage at Failure | 28000 |
| Number of Occurences | 2 |
| Source of the issue | NHTSA WEB SITE |
| City and State | DOVER-FOXCROFT, ME |
| VIN pattern | 1C4PJMABXHWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 26/09/17 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | CHARILIE'S JEEP |
| Dealer's telephone number | |
| Dealer's city | AUGUSTA |
| Dealer's state code | ME |
| Dealer's ZIP code |