| Issue ID | 1573371 |
| Internal NHTSA # | 11220393 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2017 |
| File date | 06/06/19 |
| Component | ELECTRONIC STABILITY CONTROL |
| Product type code | VEHICLE |
| Description of the problem | Service shifter came on one evening and went off upon shutting the vehicle down and restarting it. The next day woth no warning i was on the highway with my three kids. Suddenly dash flashed 4x4, traction control, ers, auto stop all unavailable and then the transmission just stopped functioning. I was in the fast lane doing 70 mph and had no power what so ever. The rpms went up and i had no acceleration with the gas pedal down. I was able to get to the slow lane but not without causing a rift in traffic, thankfully other drivers were alert around me and let me over once i hit my flashers. The vehicle was acting as if it was stuck between gears. Ot would engage in r, n and p but nothing when i put it in d. Called a rollback and per dealership every code that could throw has thrown and at my expense we are starting with entire shifter assembly to the tune of $900 parts and labor. 5 days to get parts in! Per service manager, service writer and the mechanic working on my car this is an issue with cherokees & better yet jeep is well aware of the issue and doesn't find a need for a recall. |
| Vehicle Mileage at Failure | 80990 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CLARKSVILLE, TN |
| VIN pattern | 1C4PJMBSXHWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |