| Issue ID | 1638596 |
| Internal NHTSA # | 11301837 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2017 |
| File date | 24/01/20 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Have owned my 2017 granite jeep cherokee latitude 3. 2l v6 suv since august 2017. Several times a year am instructed by on screen message to return to park and then shift to drive again. On 01/24/20, with 24,000 miles, when i started the car a service shifter message come up on my screen. It highlighted all my gear lights red and the screen was locked to service shifter. I turned the car off, waited a few seconds and the car started normally. However, in searching for the issue online found that over a hundred jeep owners had a similar experience. Suv recall t52: reprogram transmission control module was resolved @ roseville jeep 05/01/18. Several jeep owners said that the issue recurred even after their shifter was replaced. Please escalate this issue to a recall and investigate what must be done to resolve this issue so that we are not charged for an issue the manufacturer has not been able to rectify. |
| Vehicle Mileage at Failure | 24000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MINNEAPOLIS, MN |
| VIN pattern | 1C4PJMCS2HWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |