| Issue ID | 1619171 |
| Internal NHTSA # | 11280431 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2017 |
| File date | 06/11/19 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Our lights on shifter have all light up and screen in dash tells up service shifter while drivin,it drives fine but i am afraid that it will lock wheels on highway with my two little kids in the jeep. We have taken it in 3 times after it happens and all we are told is they have to have the jeep when shifter acts up and service shifter is on screen. Also have had jeep in service about radio freezes up nothing on screen or steering wheel works and was told the same thing. I am seeing both problem we are having a lot of people are dealing with too. I have called jeep customer care and was told the same thing and was told the service manager said maybe i need to take it to another dealership and jeep customer care closed the ticket on the issues. This dealership is larry h miller in utah. I have 6000 miles left on warranty and i am feeling that the dealship doesn |
| Vehicle Mileage at Failure | 29850 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SYRACUSE, UT |
| VIN pattern | 1C4PJMCS6HDXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |